VertiPorts by Atlantic Privacy Statement
Last Updated: June 6, 2025
AAM Vertiports, LLC doing business as VertiPorts by Atlantic and its parent, subsidiaries and affiliates (“VertiPorts by Atlantic” “Company”, “we”, or “our”) are committed to respecting and protecting your privacy and Personal Information. We recognize the need for appropriate protection and management of the data we collect about you in accordance with applicable privacy and data protection laws. This Privacy Statement (the “Statement”) explains our practices with respect to the data we collect or learn about you regardless of the format (“Personal Information”).
We encourage you to review this Statement to understand how we collect, process, use, share, and safeguard your Personal Information. This Statement applies to all individuals and entities who use any of VertiPorts by Atlantic’s websites (including https://www.vertiports.com/, https://www.VertiPortsbyAtlantic.com/, or any related domains or variations thereof) (the “Websites”), digital services, or use VertiPorts by Atlantic’s services (collectively, the “Services”).
This Privacy Statement is incorporated into and made a part of our Terms & Conditions. It is also meant to be read in conjunction with our Cookie Notice. Your use of the Websites or Services means that you accept, and agree to abide by, all the terms in this Privacy Statement, and, by continued use of the Websites or Services, you consent to the practices described herein.
This Statement does not apply to VertiPorts by Atlantic’s employees, temporary employees, contractors, or employment candidates. Please contact VertiPorts by Atlantic more information on how we collect, process, share, and retain Personal Information for employment-related purposes.
Residents of certain states and countries have privacy rights regarding their Personal Information. Please refer to the Your Rights and Choices section below for more information about these rights and how to exercise them.
Quick Links
Collection of Personal Information.
Sources of Personal Information.
Disclosure of Personal Information.
Cross-Border Transfer of Your Personal Information.
Protection of Personal Information.
Retention of Personal Information.
Disclosure of Personal Information for Marketing.
Collection of Personal Information from Minors.
Personal Information is any data element that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual. Examples of Personal Information include: a name, an email or address, a government identification number, location data, financial information, or an online identifier.
Collection of Personal Information
We strive to only collect Personal Information that is relevant to achieve the purpose(s) for which it was collected, and to keep all Personal Information accurate and reliable for its intended purpose. We may collect the following Personal Information about you:
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Category |
Example Data Elements |
Collection Source(s) |
|
Identifiers |
Name, passport number, alias, online identifier, Internet Protocol address, and similar identifiers |
Individual Individual’s Device(s) Service Provider(s) Publicly Available Sources |
|
Demographic Information |
Mailing address, billing address, telephone, and email address |
Individual Service Provider(s) Publicly Available Sources |
|
Financial Information |
Bank account number, credit card number, debit card number, tax and credit history, and similar financial information |
Individual Service Provider(s) |
|
Commercial Information |
Information about Services purchased, obtained, or considered, or other purchasing or consuming histories related to our Services |
Individual VertiPorts by Atlantic Service Provider(s) |
|
Internet or Mobile Application Activity |
Browsing history, search history, information on an interaction with our Websites or advertisements |
Individual Individual’s Device(s) Service Provider(s) |
|
Sensory Data |
Audio, electronic, visual, and similar information, such as call recordings and surveillance images |
VertiPorts by Atlantic Service Provider(s) |
|
Geolocation Data |
Physical location associated with tracking and geofencing |
Individual Individual’s Device(s) Service Provider(s)
|
|
Device Data |
Data obtained from devices including device identifiers, configuration, usage, service needs, and performance |
Individual Individual’s Device(s)
|
Sources of Personal Information
We may collect Personal Information from and about you from a variety of sources, including when you provide it to us directly; visit our Websites; interact with us on social media; or register or use our Service. If you would like to learn more about how we collect your Personal Information, please click here.
· Information You Share with Us: We collect Personal Information when you provide it to us directly, such as when you:
· Create a user profile on any of our Websites;
· Enroll in a VertiPorts by Atlantic promotion;
· Request us to book a car, hotel reservation, or other product or service;
· Use one of our customer services managers for help;
· Use our vertiports or fixed based operations;
· Use terminals, hangars, or offices provided by us or our agents;
· Complete a client survey or provide us with feedback; or
· Interact with us on our Websites or through social media.
· Information Collected through a Service Provider: We may also collect your Personal Information through one of our trusted service providers, such as:
· Companies that contract with us to provide the Services to you;
· Companies contracted by us to provide the Services to you;
· Companies such as car rental providers and car hire providers that participate in our Services; or
· Companies involved in your travel plans, including aircraft operators and customs and immigration authorities.
· Information Collected Automatically: We collect Personal Information automatically when you visit our Websites, such as your IP address, operating system, the website which routed you to us, the time and date of your visit, and your navigation around or interaction with our Websites. This information may be collected through the use of "cookies" and similar technologies. For more information about these technologies and how you can manage them, please refer to our Cookie Notice. Additionally, we may use Google Analytics to collect information regarding your use of the Services. You may learn more about how to opt out of Google Analytics here.
· Information Obtained from Third Parties: We may collect Personal Information from third-party sources, such as through your interactions with us on social media, through industry or trade associations, and through public agencies or platforms.
You have choices about certain information we collect. When you are asked to provide your Personal Information, you may decline to do so; but if you choose not to provide your Personal Information that is necessary for us to provide any aspect of our Services, you may not be able to use those Services.
To the extent that you provide us Personal Information related to another individual, you warrant that you have the right to provide such Personal Information, and you will be fully responsible for any liability arising for any collection or use of such Personal Information, including indemnifying VertiPorts by Atlantic from any such liability.
Finally, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated or anonymized data. Information that is aggregated, anonymized, deidentified, or publicly available is not considered Personal Information and therefore not subject to this Statement.
We use your Personal Information in a variety of ways, including to render our Services to you, to respond to your inquiries or requests for information, and to support our business and internal processes, such as our marketing or advertising initiatives or product development and improvements. If you would like to learn more about how we use your Personal Information, please click here.
We may use your Personal Information for one or more of the following purposes:
· To provide you with the Services and notify you about changes to our Services;
· To support our internal business activities, such as marketing, service development and improvement, and dissemination of information;
· To communicate with you about VertiPorts by Atlantic membership opportunities and programs;
· To provide you with promotional information about other VertiPorts by Atlantic and/or Atlantic Aviation products and services ("Promotional Information");
· To enable you to contact VertiPorts by Atlantic, and to respond to you;
· To provide customer support to you;
· To install, develop, maintain, and improve our equipment, Services, and Websites;
· To detect, prevent and address technical issues;
· To support certain internal processes which protect property and interests, including fraud detection, internal auditing, supporting internal and external investigations, and conducting security assessments; and
· To enable VertiPorts by Atlantic to comply with laws, regulations, or legal requests, including to enforce this Statement.
Disclosure of Personal Information
We may share your Personal Information among our affiliates and with our service providers that help us manage and maintain the Services and our relationship with you. However, we do not sell your Personal Information to third parties. If you would like to learn more about how we share or disclose your Personal Information, please click here.
We may share Personal Information with the following third parties:
· Among our affiliates and subsidiaries that share infrastructure, systems, and technology to process your Personal Information;
· With third parties who are involved in the provision of the Services to you, such as hotels, airlines, operators, and rental car agencies;
· With third parties as necessary to fulfill a request for any Awards Certificates and/or Program Cards you have placed with us;
· With contractors, subcontractors, and service providers to perform services on our behalf. If any of these service providers are granted access to your Personal Information, we require them to use it only to perform the contracted services for us. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it;
· With private entities or public authorities, such as law enforcement, as required to comply with our legal obligations, comply with legal process, or protect our rights and interests or the rights and interests of others;
· With involved entities in the event of a sale, merger, acquisition, or other transfer of all or any portion of our business or assets; and
· With other third parties when you request us to do so or when we are required to do so by law.
We do not sell your Personal Information for monetary compensation. However, some laws broadly define “sale” or “sell” to include disclosure in exchange for non-monetary benefit, and certain of our disclosure activities may, therefore, qualify as a “sale” even though we do not receive financial compensation in exchange. For example, we share Personal Information with our analytics and marketing partners to gain insights into your preferences about our Services, and for sharing advertisements with you based on Personal Information we collect from your activities over time (also known as cross-contextual behavioral advertising or targeted advertising).
In the preceding 12 months, we have “sold” or “shared”, as those terms are broadly defined by law, the following categories of Personal Information:
|
Personal Information Categories |
Categories of Third Parties to Whom We Disclose Personal Information |
Purpose of Disclosure |
|
Identifiers |
Analytics and marketing partners |
Learn about customer trends and interests; Personalize digital content; and Delivery of marketing communications and advertising. |
|
Commercial Information |
||
|
Internet or Other Similar Network Activity |
Cross-Border Transfer of Your Personal Information
We may transfer Personal Information we collect in the EU and the UK to the United States and other countries where we or our service providers conduct business. By using the Websites or Services, you acknowledge and agree that your Personal Information may be transferred to these other jurisdictions, even if the data protection laws of those jurisdictions are different from or less stringent than the laws of your jurisdiction. If you would like to learn more about how we transfer your Personal Information across borders, please click here.
Protection of Personal Information
We have physical, administrative, and technical security measures in place to protect Personal Information from loss, misuse, or alteration while it is under our control. If you would like to learn more about how we safeguard your Personal Information, please click here.
Although we make diligent effort to ensure the protection and security of our network and systems, no method of safeguarding information is completely secure, and we cannot guarantee or warrant the security measures will protect all Personal Information. Moreover, you are responsible for keeping your online account password confidential, and you accept and assume the inherent risks of online communication, including when you communicate with us online.
Retention of Personal Information
VertiPorts by Atlantic retains Personal Information for the period necessary to fulfill the purposes for which it was collected and processed, in line with legal, contractual, and business requirements. To learn more about the factors that VertiPorts by Atlantic considers when determining specific retention periods, please click here.
- Contractual Obligations: Personal Information will be retained for the duration of the contractual relationship with the individual (e.g., customer, employee, or business partner), and may be kept after the contract ends if required for post-contract obligations (e.g., warranties, support, invoicing).
- Legal Obligations: Personal Information may be retained to comply with legal obligations. This includes data retention mandated by accounting or consumer protection laws, where data must be kept for a specific period.
- Legitimate Business Interests: Personal Information may be kept for a reasonable period after the termination of a contract or service to protect VertiPorts by Atlantic 's legitimate business interests, such as resolving disputes, managing legal claims, or improving our business operations.
- Data Subject’s Preferences: Where the data subject has consented to receiving marketing communications, Personal Information will be retained until consent is withdrawn or an opt-out right is exercised.
- Security and Risk Management: Personal Information may also be retained to ensure ongoing security, auditing, and for the management of risks related to data breaches or other compliance obligations.
Depending on applicable data protection and privacy laws, you may be entitled to a variety of legal rights regarding the collection and processing of your Personal Information, such as the right know the Personal Information we collect and process about you, the right to access or correct such Personal Information, and the right to erasure. If you would like to learn more about your rights, where applicable, and how to exercise them, please click here.
Individual rights vary depending on the laws of the jurisdiction applicable to you, but may include:
· The right to know whether, for what purpose, and from what sources we collect and/or process your Personal Information;
· The right to access your Personal Information we have collected or processed;
· The right to correct your Personal Information, if inaccurate;
· The right to know the categories of third parties that have received your Personal Information, the purposes for which it was shared, and the categories of Personal Information involved;
· The right to erasure under certain circumstances, which means the right to have us delete certain Personal Information we process about you;
· The right to nominate an agent to act on your behalf with respect to your Personal Information, including to exercise any privacy rights applicable to you;
· The right to opt-out of the sale of your Personal Information by contacting us as outlined at the end of this Privacy Statement;
· The right to limit the use of your sensitive Personal Information (e.g., race, gender, sexual orientation, religion) to only certain necessary business purposes (e.g., processing your order, ensuring data and network security) by clicking “Limit the Use of My Sensitive Personal Information” or contacting us as outlined at the end of this Privacy Statement; and
· The right to non-discrimination, which means the right to freely exercise any rights applicable to you regarding your Personal Information without risk of being offered lesser goods, services, or prices in retaliation.
You may exercise these rights, to the extent they apply to you, by contacting us as outlined at the end of this Privacy Statement. Note, however, that we may request certain additional information (that may include Personal Information) to help us authenticate your identity, confirm your country or state of residency, and/or clarify or understand the scope of your requests. We will respond to a valid request within one month of receipt or within three months where a request is complex or challenging.
While we will make reasonable efforts to respond to your request, we reserve the right to impose certain restrictions or decline your request altogether as permitted by law, such as if the request is excessive, harassing, or if we cannot adequately authenticate your identity. If you attempt to exercise a right and we decline your request, you may have the right to appeal our decision depending on your state or country of residence. To initiate an appeal, you may respond to our communication stating your intent to appeal the decision, and we will provide further instructions.
In addition, you have choices about how we communicate with you and how we process certain Personal Information about you. You may opt-out of receiving marketing or other communications from us at any time by following the unsubscribe instructions provided in any email that you receive from us or by contacting us at privacy@atlanticaviation.com. If you opt-out of receiving marketing emails from us or otherwise modify the nature or frequency of promotional communications, it may take up to ten (10) business days for us to process your request and you may continue to receive promotional communications from us during that period. During this time, you may continue to receive administrative messages regarding our Services, or transactions you have entered into with us, even after opting-out of promotional communications.
Finally, you have the right to opt-out of the use of certain cookies. Most web browsers automatically accept cookies, but you can usually modify this in your browser’s settings. This may prevent you from taking full advantage of our Websites. Note that our Websites do not take any action in response to “Do Not Track” signals that may be transmitted by some web browsers.
Disclosure of Personal Information for Marketing
Section 1798.83 of the California Civil Code, known as the “Shine the Light” law, permits California residents to request from a business, with whom the resident has an established business relationship, certain information about the types of Personal Information shared with third parties during the immediately preceding calendar year for those third parties' direct marketing purposes and the names and addresses of those third parties. Though you may make such a request, please know that we do not disclose your Personal Information to third parties for their own direct marketing purposes. You may make one (1) request each year free of charge by contacting us as outlined at the end of this Privacy Statement.
Collection of Personal Information from Minors
Our Services are neither directed to children nor do we knowingly collect Personal Information from children under the age of 16. If you are a parent or guardian of a child under the age of 16 and believe he or she has disclosed Personal Information to us and wish to access this Personal Information, please contact us using the information below. By using our services, you represent that you are 16 years of age or older.
As a convenience, our Websites may contain links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party websites, you leave our Websites. We are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites or services, and this Statement does not apply to any third-party websites or services. Please refer to the privacy notices for such third parties for information about how they collect, use, and process your Personal Information.
VertiPorts by Atlantic reserves the right to change the terms of this Statement at any time. If we do make changes, we will revise the "Last Updated" date at the top of the Statement. We encourage you to periodically review this Statement to remain informed about how VertiPorts by Atlantic collects and processes your Personal Information.
If any portion of this Policy is held to be invalid or unenforceable for any reason by a court or governmental authority of competent jurisdiction or by a supervisory authority, then such portion will be deemed to be stricken and the remainder of this Policy shall continue in full force and effect.
If you have any query or complaint about this Statement or our privacy practices, or if you wish to exercise any of your rights, you may contact us any time using the following contact information:
By mail: VertiPorts by Atlantic
ATTN: Atlantic Aviation FBO Inc., Information Technology Department
5525 Granite Parkway, Suite 1700
Plano, TX 75024
By email: privacy@atlanticaviation.com
Phone: 888-380-0685